Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
The slide transitions are using the slide background images to animate. If you don't have any slide background image set, there won't be any slide transition displayed either, only a quick fade/flash. Image layers cannot be used to animate slide transitions, only slide background images. You will need to set background images for the slide transitions to work.
Thank you. That worked. I can see the transition in Chrome but my colleague cannot see it in Chrome. I read in the files that Origami works on most modern browsers. We also noticed that in Chrome on our phones we do not see the Origami. Can you please point me to the help files where it explains when that transition may not work?
The origami transition should be animated in Chrome and on other modern browsers. Only outdated browsers (such as IE) should have problems with it in some cases.
The reason the origami transition is not playing, are the JS errors on your site. There are several JS errors on your homepage (you can see them in the browser console), and these are blocking the origami transition (among other things).
I applied the new Origami slider to all of my slides, but it is not applying the transition.
Hello Rebecca,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
The slide transitions are using the slide background images to animate. If you don't have any slide background image set, there won't be any slide transition displayed either, only a quick fade/flash. Image layers cannot be used to animate slide transitions, only slide background images. You will need to set background images for the slide transitions to work.
Thank you. That worked. I can see the transition in Chrome but my colleague cannot see it in Chrome. I read in the files that Origami works on most modern browsers. We also noticed that in Chrome on our phones we do not see the Origami. Can you please point me to the help files where it explains when that transition may not work?
The origami transition should be animated in Chrome and on other modern browsers. Only outdated browsers (such as IE) should have problems with it in some cases.
The reason the origami transition is not playing, are the JS errors on your site. There are several JS errors on your homepage (you can see them in the browser console), and these are blocking the origami transition (among other things).