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  Public Ticket #2269491
upgrading existing installation using license key
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  • David Carrano started the conversation
    January 13, 2020 at 4:44pm

    I am using the Specular business wordpress theme which came with an option to use layerslider. 

    Some of the features of the existing installation seem to require a licensed product. 

    my client has purchased the license for the site i am building for them. They sent me the license number. 

    How can I use this new license number to upgrade the layerslider plugin. Any help is appreciated. 

    thank you.

  • [deleted] replied
    January 13, 2020 at 11:12pm

    Hello David,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    You can enter your license to the plugin the following way: https://layerslider.kreaturamedia.com/documentation/#activation-howto

    After activation, you can access all premium features, and also use the auto-update method.

  • David Carrano replied
    January 14, 2020 at 2:45pm

    Hi Attila thanks but the link you sent opens up a blank page. Do you have a working link for the information that is supposed to be on that page. 

  • David Carrano replied
    January 14, 2020 at 3:22pm

    i got it working thanks

  • [deleted] replied
    January 14, 2020 at 11:26pm

    Thank you for the feedback, glad you could solve the problem.
    If you need further assistance please let us know.