Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2267849
Reset my licence
Closed

Comments

  • Johnny started the conversation
    January 11, 2020 at 3:05pm

    Please can you reset my licence. i fort the licence to deactivate.

  • [deleted] replied
    January 12, 2020 at 9:23am

    Hello Johnny,

    As we've discussed in your previuos ticket, you can manage and reset the activation of your licenses in your account page: https://account.kreaturamedia.com/ You will need to login with your email address, and import your license over from Envato (if it was purchased there). Then you will be able to handle the license.