Hello Annie,

Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

What exactly is the issue you are facing with the activation? Where and what kind of error do you get?

Your license is valid and working, so there is no problem there.

If you are not sure how to activate, you can find a guide here: https://layerslider.kreaturamedia.com/documentation/#activation-howto