Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2255951
Wp not allowing me to activate license
Closed

Comments

  • Joey Santoro started the conversation
    January 2, 2020 at 1:57am

    Wp not allowing me to activate license. Keep getting this message

    It seems there is a server issue that prevented layerslider from performing product activation.....

    Tried to figure it out on my own but no luck



  • [deleted] replied
    January 2, 2020 at 1:59pm

    Hello Joey,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Problems with the activation method such as this, are usually related to server configuration issues unfortunately.

    Please check the LayerSlider System Status, located in the Options menu on the WordPress sidebar, for any error messages or notifications that could provide additional information on this case