Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
First please check whether you're filtering your sliders list at the top. You might not see the sliders because of this.
If it's not the filters, then please update your database with the LayerSlider -> Options -> System Status -> Update database option. There was a database change in version 6.9.0. and this update should have happened automatically, but for some reason it might not have happened for you. So your sliders are still there, they are just not listed. But this should do the trick.
I can see the sliders on the website, but I can't find them in the backend. I want to duplicate one of my existing sliders.
Thank you.
Hello Roxinjim,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
First please check whether you're filtering your sliders list at the top. You might not see the sliders because of this.
If it's not the filters, then please update your database with the LayerSlider -> Options -> System Status -> Update database option. There was a database change in version 6.9.0. and this update should have happened automatically, but for some reason it might not have happened for you. So your sliders are still there, they are just not listed. But this should do the trick.