Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #2254330
Ajax error
Closed

Comments

  • Goutam started the conversation

    Hi ,

    I have a little problem and could pinpoint what was causing it. It seems like the there's Ajax is messing up with LayerSlider when you move from a page with a slider to a page without one. Ajax doesn't destroy the slider and the 'new page' still have the scripts running, sending an error like this one in the console : 

    Uncaught TypeError: Cannot read property 'elements' of undefined
        at Object.addLayers (eval at <anonymous> (layerslider.kreaturamedia.jquery.js?ver=6.8.1:13), <anonymous>:1:146928)
        at Object.create (eval at <anonymous> (layerslider.kreaturamedia.jquery.js?ver=6.8.1:13), <anonymous>:1:142610)
        at Object.prepare (eval at <anonymous> (layerslider.kreaturamedia.jquery.js?ver=6.8.1:13), <anonymous>:1:145705)
        at Object.eval (eval at <anonymous> (layerslider.kreaturamedia.jquery.js?ver=6.8.1:13), <anonymous>:1:121007)
        at Object.g._callback (greensock.js?ver=1.19.0:20)
        at Object.g.render (greensock.js?ver=1.19.0:21)
        at d.k.render (greensock.js?ver=1.19.0:18)
        at Object.g.render (greensock.js?ver=1.19.0:20)
        at Object.C._updateRoot.F.render (greensock.js?ver=1.19.0:21)
        at Object.g.dispatchEvent (greensock.js?ver=1.19.0:20)

  • [deleted] replied

    Hello Goutam,

    Thank you for getting in touch with us. 

    Please show us your site or a test page where we can check on this. Thank you.