Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Hi
I cant import a slider template, i have enfold theme in wordpress.
i get this message
Plugin update requiredThis slider template requires a newer version of LayerSlider in order to work properly. This is due to additional features introduced in a later version than you have. For updating instructions, please refer to our online documentation.
Hello Kimmo,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Which version of the plugin do you use currently? If you still use the theme bundled version, I'd recommend to reinstall it with our release.
You can manually update the plugin by downloading the newest release from your account page: https://account.kreaturamedia.com/ After that you will need to completely remove the current/bundled version, as there cannot be two instances of the plugin present on your installation at the same time. Then you can install our release.
Please note that your sliders and settings are stored in the database so they won't be deleted in the process.
You can find detailed installation instructions in the documentation that will guide you through the process, please refer to the following URL: https://layerslider.kreaturamedia.com/documentation/#installation
After this, there should be no more problem with activation, Tamplete Store, or updates.