I just purchased the updated version of LayerSlider and I'm trying to update it. When accessing the new plugin option to update, there is an error message within WordPress and it says that my memory isn't compatible at 40M, my memory is 512MB and the plugin is not recognizing that.
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
This is going to be a server configuration issue. Most likely it's not even related to LayerSlider directly, it's just a general error displayed by WordPress.
The server configuration allows how much memory your site can use, so it doesn't matter how much is on the server, but how much is actually set as a limit.
You will need to raise this limit, or you could manually reinstall the plugin with the latest release the same way you did before.
I just purchased the updated version of LayerSlider and I'm trying to update it. When accessing the new plugin option to update, there is an error message within WordPress and it says that my memory isn't compatible at 40M, my memory is 512MB and the plugin is not recognizing that.
Hello Lindsey,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
This is going to be a server configuration issue. Most likely it's not even related to LayerSlider directly, it's just a general error displayed by WordPress.
The server configuration allows how much memory your site can use, so it doesn't matter how much is on the server, but how much is actually set as a limit.
You will need to raise this limit, or you could manually reinstall the plugin with the latest release the same way you did before.