Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #2240499
Layerslider not visible on Safari browser 11.1.2
Closed

Comments

  • Sebastiaan started the conversation

    Layersliders are not visible on Safari browser 11.1.2

    See: www.mpg.todayhttps://www.mpg.today/over-ons/https://www.mpg.today/ons-werk/rembrandt-350-jaar/


  • [deleted] replied

    Hello Sebastiaan,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I've tested your site in Safari and the slider fails with a JS error. This JS error is generated in your theme files (Avia), and blocks additional scripts on site. This is why the slider (and possibly other things) do not work properly. Please contact the author of your theme regarding case. They should be able to address this error in their product. Once it's gone, the slider will be back to normal. I've attached the error as a screenshot:

  • Sebastiaan replied

    Thank you Attila,

    I wil check with the theme builder.

    Sebastiaan

  • [deleted] replied

    Thank you for the feedback.
    If you need further assistance please let us know.