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  Public Ticket #2239935
images stopped showing up on my LayerSlider WP Popup
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  • Ryann Hartley started the conversation

    Everything was working fine.   Woke up and reloaded the page and the popup still shows up, but the embedded images are not showing up.   I even deleted the images slides in LayerSlider WP and re added them.   The files are on my server, I checked.   Not sure what happened, but I need to know how to fix this.   There is supposed to be a .png photo in the upper left ontop of the grey and then a floor photo for the lower background where the white space is.   The slide previews fine and shows up correct in the editor, but not when the changes are saved and the website is reloaded.

  • [deleted] replied

    Hello Ryann,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Judging from the errors on your site we believe that the problem is going to be related to an image preloader/optimizer/lazy loader on your installation, that is interfering with the slider.

    We'd recommend to temporary disable other plugins and switch to a default WP theme to see if that solves the issue. If it does, you can turn them back one by one to see which one is interfering.

    If you are using Jetpack, we'd recommend to start with that. We had several issues with it in the past, as its lazy load option interferes with the slider's content, preventing certain images from loading.

  • Ryann Hartley replied

    Thank you so much Attila.   I tried your fix and that worked like a charm!   I really appreciate your help.   

  • [deleted] replied

    Thank you for the feedback, glad you could solve the problem.
    If you need further assistance please let us know.