Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #2239136
JS or Jquery error when clicking on menu
Closed

Comments

  • Tim started the conversation
    December 10, 2019 at 8:41am

    When clicking on the main menu, which uses LayerSlide to transition a page, I get the following JS errors and the page does not transition:

    Error from browser console = "Uncaught SyntaxError: Unexpected token '<' " in relation to function slideInNewPage. See attachment for further details.

    In the meantime i have disabled animation in my theme to avoid this error.

  • [deleted] replied
    December 10, 2019 at 10:02am

    Hello Tim,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Could you please set up a test page where we can check on this problem? Unfortunately we cannot properly troubleshoot from a screenshot only. Thank you.