Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Under "Related URL" you will see where I attempted to use the license key. I had to scrap the site and start all over. Can I continue to use the license key on the new site?
Hello Tamara,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Yes, you can. You can manage and reset the activation of your licenses in your account settings, please refer to the following URL: https://account.kreaturamedia.com/ You can login with the email that was used for the purchase.