Okay
  Public Ticket #2229789
import sliders
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  • Samuele started the conversation

    I have a backup of my website and I would like to import all my sliders saved in it. Where can I find the sliders to import? Which files?

    Thank you

  •  499
    Attila replied

    Hello Samuele,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Please note that the plugin does not store its data in local folders or files. The sliders and settings are stored in the database.

    Best Regards,
    Attila | Kreatura Support Team

  • Samuele replied

    I have a backup of the database and I restored it but I don't know why the sliders where not imported. If I open the file of the database how can I recognize the files? Or can you help me with it?

  •  499
    Attila replied

    Please check whether you see the wp_layerslider database table in your backup. That is the one you need.

    But if you used something that only backs up the basic parts of WordPress, it could have left out LayerSlider.

    We recommend to always export your sliders first, so you have them safe and ready to import back at any time.

    Best Regards,
    Attila | Kreatura Support Team