Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Hello Marc,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
We've checked on your site and the problem is generated by this CSS file: https://fiif.ch/wp-content/plugins/visual-product-configuratore-save-for-later-addon/public/css/vpc-sfla-public.css?ver=1.0.0
on the following entry:
.line{
padding: 16px 10px;
font-size: 18px;
}
This code interferes with the text transition of the layers. The text transitions are using .line classed divs when they break up the text to animate it, and the mentioned custom CSS code from that file is being applied on them, thus the issue.
You will need to remove that code, so it does not interfere with the slider, and the problem will be solved.
Hello Attila
Thanks for help. I deleted the following lines, but unfortunately the problem still exists...
.line{
padding: 16px 10px;
font-size: 18px;
}
the bigger the font is right now, but on the smartphone not...
the image or fonts does not match the preview...
Thanks
Marc
Thank you for the feedback. Something else might also be affecting it. We'll take another look to see what's happening.
Unfortunately I can not find out what it is.
I would be very grateful for the support.
Thanks Marc
We've found another interfering code in your CSS:
fiif.ch/wp-content/plugins/visual-product-configurator-request-a-quote-add-on/public/css/vpc-rqa-public.css?ver=1.0.0
on line 102:
.line {
padding: 16px 0;
}
Hello Attila
Thank you so much! It works now!
Marc
Thank you for the feedback, glad you could solve the problem.
If you need further assistance please let us know.