Public Ticket #2221526


  •  3
    mary feuer started the conversation


    I have 4 licenses, and need one more. I see you have a bundle that includes 5 licenses. Do I have to buy a single license to accommodate this additional site, or is there a way to upgrade? Also, I'm using one of my licenses on a staging site. .I don't know how to indicate that to your system. 

  •  499
    Attila replied

    Hello Mary,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    There is no option to upgrade licenses this way. So if you only need one more, I'd recommend purchasing a personal license, which is for one site.

    You can see how we handle dev sites here: https://layerslider.kreaturamedia.com/documentation/#activation-sites

    And you can manage (and reset if needed) the activations of your licenses in your account settings here: https://account.kreaturamedia.com/

    Best Regards,
    Attila | Kreatura Support Team