I have 4 licenses, and need one more. I see you have a bundle that includes 5 licenses. Do I have to buy a single license to accommodate this additional site, or is there a way to upgrade? Also, I'm using one of my licenses on a staging site. .I don't know how to indicate that to your system.
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
There is no option to upgrade licenses this way. So if you only need one more, I'd recommend purchasing a personal license, which is for one site.
Hello,
I have 4 licenses, and need one more. I see you have a bundle that includes 5 licenses. Do I have to buy a single license to accommodate this additional site, or is there a way to upgrade? Also, I'm using one of my licenses on a staging site. .I don't know how to indicate that to your system.
Hello Mary,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
There is no option to upgrade licenses this way. So if you only need one more, I'd recommend purchasing a personal license, which is for one site.
You can see how we handle dev sites here: https://layerslider.kreaturamedia.com/documentation/#activation-sites
And you can manage (and reset if needed) the activations of your licenses in your account settings here: https://account.kreaturamedia.com/