Public Ticket #2220678
Switch domain


  • Richard Bergeron started the conversation

    Hi I have switched domain from ensoft.ca to ventanasweb.com I have deactivated layer slider on ensoft.ca to reactivated on ventanasweb.com. I get an error message about having reached the maximum installs. I would think that I can switch domain with out having to pay for a new one.

  •  499
    Attila replied

    Hello Richard,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    You can manage the activation of your licenses in your account settings after logging in, please refer to the following URL: https://account.kreaturamedia.com/

    You can reset your license there, so you can use it at the new site.

    Best Regards,
    Attila | Kreatura Support Team