Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
when I try to add a slider from the library with the button "Slider Libray" nothing happens, no dialog box opens where you can choose the slider to add.
My new site in WordPress 5.3
Hello Nicola,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
There is likely an error on the site that blocks this. If you set up a temporary WP login for us, we can check on this further for you, to find out what exactly is the issue.
Thank you for the feedback. In the meantime we've discovered some minor issues (one of them being the Gutenberg block not responding properly in certain cases) with the new WP 5.3 release. It changed the design of the whole WP admin, and we will need to make some adjustments to follow up on these changes. We are planning to release an update for the plugin next week. LayerSlider still works and functions the same, it only affects some graphics in WP and the Gutenberg block, but we will adjust those too. Thank you for your understanding.
I'm sorry, but I'm not sure what do you mean by that "delete the account layerslider". Could you please elaborate?
In any case, you can find all of the available slider inserting methods listed and described here: https://layerslider.kreaturamedia.com/documentation/#publishing-sliders