OUR NEXT GREAT ADVENTURE BEGINS
LAYERSLIDER IS LEAVING ENVATO MARKET

See the full announcement here

Better services, more frequent updates, special deals, great new features and downloadable extras are coming. The first 500 customers who use the promo code EARLYBIRD will receive 30% OFF of the original price. Grab a license while this offer lasts!

Okay
  Public Ticket #2203646
What happens if I forget to deactivate the purchase code from a old webpage?
Closed

Comments

  •  2
    Kenneth started the conversation
    November 3, 2019 at 6:15pm

    Hi

    What happens if I delete and unsubscribe the domain/hosting on a webpage without deactivating the purchase code first, by clicking in the "Deactivate this site" from the LayersliderWP controlpanel in the site I deleted and closed?

    Will it be possible to use that purchase code for another webpage I have instead? Or will it still say that the code is used on another site, since I did not deactivate the code before I terminated the old webpage?

  •  477
    Attila replied
    November 3, 2019 at 9:41pm

    Hello Kenneth,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    We have launched a website that you can use to manage and reset the activations of your purchase codes, please refer to the following URL: https://kreaturamedia.com/reset-activations 

    With this, you can remove any earlier (possibly deleted/stuck) activation and use the license again.

    Best Regards,
    Attila | Kreatura Support Team