Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2200474
Broken homepage slider
Closed

Comments

  • ilanafox started the conversation

    Hello

    Homepage slider at phillip-lee.com has broken. Using a variant of Bridge theme, which is using the QODE plugin to run LayerSlider, but something is happening in the JQuery on run.

    This issue began occurring after all plugins had to be temporarily deactivated due to a site overload. When plugins were restored, the slider was the only one that did not restore.

    Any advice would be welcomed

    Ilana & Lance

  • [deleted] replied

    Hello Ilana & Lance,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    As I can see you've removed the slider from the homepage in the meantime. There is no sing of any LayerSlider slider added to that page currently.

    Where exactly can we see the slider and this error? Is there a test page we can use to investigate it? Let us know, thank you.