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  Public Ticket #2199346
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  • kpeluso started the conversation

    im getting the typical Bad Request error during activation. I am hosted on a dreamhost shared environment. Ive gone through the steps of deactivating all plugins etc without success. 
    Debug.log contents:
    [29-Oct-2019 18:21:05 UTC] mce_db_issues_log

    System Status all green. (except auto-updates of course)

    PHP Info:

    PHP Version 7.0.33SystemLinux oakridge 4.14.93-grsec-grsec+ #3 SMP Wed Jan 16 14:16:56 PST 2019 x86_64Build DateJun 15 2019 04:29:41Configure Command'./configure' '--prefix=/usr/local/php70' '--datadir=/usr/local/php70/share' '--localstatedir=/usr/local/php70/var' '--without-pear' '--with-config-file-path=/etc/php70' '--with-config-file-scan-dir=/etc/php70/conf.d' '--with-zend-vm=GOTO' '--enable-cgi' '--enable-fpm' '--enable-libxml=shared' '--enable-bcmath=shared' '--enable-calendar=shared' '--enable-ctype=shared' '--enable-dom=shared' '--enable-exif=shared' '--enable-fileinfo=shared' '--enable-filter=shared' '--enable-ftp=shared' '--enable-hash' '--enable-intl=shared' '--enable-json=shared' '--enable-mbstring' '--enable-mbregex' '--enable-mbregex-backtrack' '--enable-opcache' '--enable-pcntl=shared' '--enable-pdo' '--enable-phar=shared' '--enable-posix=shared' '--enable-session=shared' '--enable-shmop=shared' '--enable-simplexml=shared' '--enable-soap=shared' '--enable-sockets=shared' '--enable-sysvmsg=shared' '--enable-sysvsem=shared' '--enable-sysvshm=shared' '--enable-tokenizer=shared' '--enable-wddx=shared' '--enable-xml=shared' '--enable-xmlreader=shared' '--enable-xmlwriter=shared' '--enable-zip=shared' '--with-openssl=shared' '--with-kerberos' '--with-pcre-regex' '--with-sqlite3' '--with-zlib=shared' '--with-bz2=shared' '--with-curl=shared' '--with-gd=shared' '--with-jpeg-dir=/usr' '--with-png-dir=/usr' '--with-zlib-dir=/usr' '--with-xpm-dir=/usr' '--with-freetype-dir=/usr' '--with-gettext=shared' '--with-gmp=shared' '--with-mhash=shared' '--with-iconv=shared' '--with-imap=shared' '--with-imap-ssl' '--with-mcrypt=shared' '--with-mysql-sock=/No-MySQL-hostname-was-specified' '--with-mysqli=shared,mysqlnd' '--with-pdo-mysql=shared,mysqlnd' '--with-pdo-pgsql=shared' '--with-pdo-sqlite' '--with-pgsql=shared' '--with-pspell=shared' '--with-readline=shared' '--with-tidy=shared' '--with-xmlrpc=shared' '--with-xsl=shared'Server APICGI/FastCGIVirtual Directory SupportdisabledConfiguration File (php.ini) Path/etc/php70Loaded Configuration File/etc/php70/php.iniScan this dir for additional .ini files/etc/php70/conf.dAdditional .ini files parsed/etc/php70/conf.d/imagick.ini, /home/dh_wtnjfw/.php/7.0/phprcPHP API20151012PHP Extension20151012Zend Extension320151012Zend Extension BuildAPI320151012,NTSPHP Extension BuildAPI20151012,NTSDebug Buildno>td >disabledZend Signal HandlingdisabledZend Memory ManagerenabledZend Multibyte Supportprovided by mbstringIPv6 SupportenabledDTrace SupportdisabledRegistered PHP Streamsphp, file, glob, data, http, ftp, compress.bzip2, https, ftps, zip, compress.zlibRegistered Stream Socket Transportstcp, udp, unix, udg, ssl, sslv2, tls, tlsv1.0, tlsv1.1, tlsv1.2Registered Stream Filtersstring.rot13, string.toupper, string.tolower, string.strip_tags, convert.*, consumed, dechunk, bzip2.*, convert.iconv.*, mcrypt.*, mdecrypt.*, zlib.*This program makes use of the Zend Scripting Language 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  • kpeluso replied

    Theme is Gym Edge

  •  499
    Attila replied

    Hello Kpeluso,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Have you also switched to a default WP theme to see if that helps ?

    If yes and it didn't, then please enable the WP debug mode and set up a temporary WP login for us, so we can investigate this further from the admin. 

    https://codex.wordpress.org/WP_DEBUG 
    https://codex.wordpress.org/Debugging_in_WordPress

    You can post the credentials here as a private reply.

    Best Regards,
    Attila | Kreatura Support Team

  • kpeluso replied

    Thanks. I was able to dig through the server logs a bit and correct the situation. Thank you!

  •  499
    Attila replied

    Thank you for the feedback, glad you could solve the problem.
    If you need further assistance please let us know.

    Best Regards,
    Attila | Kreatura Support Team