Public Ticket #2193842
can't activate plugin bought


  • Peter Humleker started the conversation

    I can't find the "Product Activation" box anywhere in order to put in my product code to activate the Premium version of plugin...??  You have my code so maybe you can activate on your end?



  • Peter Humleker replied


  • Peter Humleker replied

    Never mind I found it.  Why don't you tell people to click on the "Layslider WP" button itself???  I was clicking on the 3 buttons below it never thinking that you needed to actually click on the header Nav button!  No where on your documentation does it say to click on that.  I finally found a video from the theme author that showed that! #morons

  •  499
    Attila replied

    Hello Peter,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    You can find the LayerSlider product activation box on the main page of the plugin's admin interface. Open LayerSlider and you will see it right under the sliders list: https://layerslider.kreaturamedia.com/documentation/#activation-howto You can add your license there.

    Naturally, you have to click on the plugin's name in the WP sidebar to open it. This is the same for every single WP menu element, plugin and theme out there. So it really shouldn't be that surprising. You can also access this area by clicking the first button below LayerSlider WP 'header nav button', so that should have been enough as wellsmile.png

    Best Regards,
    Attila | Kreatura Support Team