Public Ticket #2190734
Strange characters in many fields


  • dibea started the conversation

    Suddenly my sliders are full of strange characters in many fields which causes strange behavior on certain occasions.

    Attached files:  po.png

  •  499
    Attila replied

    Hello Dibea,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Please note that there is no issue like this present in the latest release of our plugin (6.9.2.), so unfortunately it is most likely a conflict problem on your installation or a server configuration issue.

    To start troubleshooting please temporary disable other plugins and switch to a default WP theme to see if that solves the issue.

    Please also check the LayerSlider System Status, located in the Options menu on the WP sidebar, for any related error messages that could provide more information.

    Best Regards,
    Attila | Kreatura Support Team