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  Public Ticket #2189251
I can't get the slider to show on the homepage, there is just a blank page
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  • Seelya started the conversation

    I can't get the slider to show on the homepage, there is just a blank space. Even with adding the code to the page as short code through the editor. It still does not load. Am I doing something wrong? I need this fixed urgently please.

  •  490
    Attila replied

    Hello Seelya,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I've checked the URL you provided, but there is no slider added to that page currently. If you removed it in the meantine, please let us know where we can see and investigate this.

    Also, how exactly did you try to insert the slider to your site ? Did you use a page builder, Gutenberg, theme, etc ? 

    The documentation also details all available methods for slider embedding: https://layerslider.kreaturamedia.com/documentation/#publishing-sliders

    Best Regards,
    Attila | Kreatura Support Team