Public Ticket #2185361


  • meinzer1186 started the conversation


    I just ordered the full version of the plugin, cause my website was not working anymore.

    Now, the plugin is activated but doesn't work at all.

    I have wordpress version 5.2.3 with the actual version of the bridge theme running.

    What do I have to change?

    Kind regards,


  •  499
    Attila replied

    Hello Daniel,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I've checked the URL you provided, but there is no LayerSlider on it at the moment. It shows that it's not even activated/installed on it currently.

    Where exactly can we check on the problematic slider? Let us know. Thank you.

    Best Regards,
    Attila | Kreatura Support Team