Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2185361
Functionality
Closed

Comments

  • meinzer1186 started the conversation
    October 15, 2019 at 5:21pm

    Hey,


    I just ordered the full version of the plugin, cause my website was not working anymore.

    Now, the plugin is activated but doesn't work at all.

    I have wordpress version 5.2.3 with the actual version of the bridge theme running.


    What do I have to change?


    Kind regards,

    Daniel

  • [deleted] replied
    October 16, 2019 at 11:47am

    Hello Daniel,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I've checked the URL you provided, but there is no LayerSlider on it at the moment. It shows that it's not even activated/installed on it currently.

    Where exactly can we check on the problematic slider? Let us know. Thank you.