Public Ticket #2180801
Not working on Google Chrome


  • bwsandg started the conversation

    I have a slider on the bottom of the home page on the web site listed above, it does not run or show on Google Chrome but works just fine on the Explorer and Firefox browsers

  •  499
    Attila replied

    Hello Bwsandg,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    There seems to be a JS error on your site on Chrome that is preventing the slider from loading. It is originated from one of your plugins.

    To start troubleshooting please temporary disable other plugins and switch to a default WP theme to see if that solves the issue. If it does, you can turn them back one-by-one to find the culprit.

    Please also check the LayerSlider System Status, located in the Options menu on the WP sidebar, for any related error messages that could provide more information.

    Best Regards,
    Attila | Kreatura Support Team