Public Ticket #2178651
Layerslider cannot import from template store


  • olaotan123 started the conversation

    How just bought layer slider and it is getting difficult to import sliders. it takes heaven and earth

  • olaotan123 replied

    Importing is taking longer than usual. This might be completely normal, but can also indicate a server configuration issue. Please visit System Status to check for potential causes if this screen is stuck

  •  499
    Attila replied

    Hello Olaotan123,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Problems with the importing method such as this, are usually related to server configuration issues unfortunately.

    Please check the LayerSlider System Status, located in the Options menu on the WordPress sidebar, for any error messages or notifications that could provide additional information on this case.

    Let us know what you've found.

    Best Regards,
    Attila | Kreatura Support Team