I have the avada themeand purchased the premium version of Layer Slider. When I add the purchase code it does not activate. What can I do? The error it gives is this:
"An unexpected error occurred. Please try again later. If this error persist, it's most likely a web server configuration issue. Please contact your web host and ask them to allow external connection to the following domain: repository.kreaturamedia.com. If you need further assistance in resolving this issue, please email us from our CodeCanyon profile page."
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Our activation server had an outage for a couple of hours throughout the night. It's all up and running again, so you can use your license now. Sorry for the inconvenience.
Best Regards,Attila | Kreatura Support Team