Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
hello,
I have the avada themeand purchased the premium version of Layer Slider. When I add the purchase code it does not activate. What can I do? The error it gives is this:
"An unexpected error occurred. Please try again later. If this error persist, it's most likely a web server configuration issue. Please contact your web host and ask them to allow external connection to the following domain: repository.kreaturamedia.com. If you need further assistance in resolving this issue, please email us from our CodeCanyon profile page."
PLEASE HELP
Hello Sanjuktachitre,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Our activation server had an outage for a couple of hours throughout the night. It's all up and running again, so you can use your license now. Sorry for the inconvenience.