Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2167125
Error while trying to activate the plugin
Closed

Comments

  • Edith started the conversation
    September 28, 2019 at 11:48am

    Hello

    I cannot activate the plugin since I bought it and I'm not able to use the new features.

    I receive a bad request error from the server. I'm hosted by Bluehost.

    Have you already faced that issue ?

  • [deleted] replied
    September 29, 2019 at 2:03pm

    Hello Edith,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Problems with the activation method such as this, are usually related to server configuration issues unfortunately.

    Please check the LayerSlider System Status, located in the Options menu on the WordPress sidebar, for any error messages or notifications that could provide additional information on this case.