Layer slider all of sudden is not working. I purchased a 12 month support to get updates today.
Don't know how to get it updated either with the purchase code so need that info.
License certificate enclosed.
Attached files: Screen Shot 2019-09-24 at 12.12.34 PM.png 55142058-layerslider-responsive-wordpress-slider-plugin-license.pdf
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I've checked the URL you provided, but LayerSlider does not seem to be present on it. It looks like it's not even installed/activated currently.
In any case, you can either use the auto-update feature or manually reinstall the plugin to get the latest release. You can find detailed update and installation instructions in the documentation, please refer to the following URL: https://layerslider.kreaturamedia.com/documentation/#installation You can follow these step-by-step guides to update/install the plugin.
As for the activation, you can find the LayerSlider product activation box on the main page of the plugin's admin interface, right under the sliders list: https://layerslider.kreaturamedia.com/documentation/#activation-howto You can add your license there, so you can auto-update.
Best Regards,Attila | Kreatura Support Team