Okay
  Public Ticket #2157512
Not able to update slider
Closed

Comments

  • awakeningwomen1 started the conversation

    When clicking on the slider area to update there is nothing there.

  •  490
    Attila replied

    Hello Awakeningwomen1,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Please note that there is no issue like this present in the latest release of our plugin (6.9.2.), so unfortunately it is most likely a conflict problem on your installation or a server configuration issue.

    To start troubleshooting please temporary disable other plugins and switch to a default WP theme to see if that solves the issue.

    Please also check the LayerSlider System Status, located in the Options menu on the WP sidebar, for any related error messages that could provide more information.

    Best Regards,
    Attila | Kreatura Support Team

  • awakeningwomen1 replied

    It seems to be working again.   

  •  490
    Attila replied

    Thank you for the feedback, glad you could solve the problem.
    If you need further assistance please let us know.

    Best Regards,
    Attila | Kreatura Support Team