Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2156113
Cannot access anything from your site.
Closed

Comments

  • MECGraphics started the conversation
    September 18, 2019 at 6:46pm

    Purchased a license via codecanyon. No documentation, no sample sliders, cannot access any of the links provided from within wordpress.

    Not very happy. Can you assist?

  • [deleted] replied
    September 19, 2019 at 5:16pm

    Hello MECGraphics,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    You can find the online documentation here: https://layerslider.kreaturamedia.com/documentation/ , or the offline version in the plugin's package that you download from CodeCanyon.

    As for the sample sliders, you can import them from the Template Store in the plugin. Once you activated the plugin, you will see and be able to access all of them within the plugin's admin in the Template Store.