Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Hi, all of the slides I've created in LayerSlider WP do not appear while on Firefox. They appear on Chrome and Safari. Is there a fix for this issue?
Duhhh I updated the plugin all good as far as it now loading on Firefox. But I have noticed another issue and that is the slides take about 4 seconds to load. The images I'm using are about 270kb, is that too big?
Hello Dave,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I've checked your site accross all major browsers, but the slider was appearing for me ~0,5 sec after page load on every instance.
The image sizes should be no problem either.
On what device/OS/browser you see this slow load exactly ? I'd do some further testing on the same setup that you use.
Let us know. Thank you.
Ya I switched to the Enfold themes built in full width slider option which works. I'm sure LayerSlider WP works as well but I had no time as my client was getting anxious. So I'm good now, thanks for the reply.
Thank you for the feedback, glad you could solve the problem.
If you need further assistance please let us know.