Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
I am working off of the demo data from a theme I just installed on my site. I am just starting to work with the slider and trying things out. I tried to set a layer with a video... https://vimeo.com/user22792642/review/359617632/77febf252b but every time I go to insert media and insert from url for video and add the link above and hit add video, nothing happens. What am i doing wrong?
Hello Martin,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Please check whether that video is hidden or private, or restricted in other ways. It's possible that the slider cannot display it because it's not available to show.