Okay
  Public Ticket #2142920
Validation
Closed

Comments

  • larssahl started the conversation

    Hi,

    I use "The Gem" them for many of my builds, and love LayerSlider. However, I am unable to completely activate/validate my instances. Where is the "Product Activation" box?

    Aloha,

    Lars

  •  489
    Attila replied

    Hello Lars,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    You can find the product activation box on the main page of the plugin's admin interface, right under the sliders list: https://layerslider.kreaturamedia.com/documentation/#activation-howto

    You can add your license there.

    Best Regards,
    Attila | Kreatura Support Team

  • larssahl replied

    Hi Attila,

    Wow, I never looked there!

    Anyway the theme's purchase code is not accepted. 

    LICENSE CERTIFICATE : Envato Market Item
    ==============================================

    This document certifies the purchase of:
    ONE REGULAR LICENSE
    as defined in the standard terms and conditions on Envato Market.

    Licensor's Author Username:
    CodexThemes

    Licensee:
    University of North Carolina at Chapel Hill

    Item Title:
    TheGem - Creative Multi-Purpose High-Performance WordPress Theme

    Item URL:
    https://themeforest.net/item/thegem-creative-multipurpose-highperformance-wordpress-theme/16061685

    Item ID:
    16061685

    Item Purchase Code:
    b88b0eff-709f-4e52-9971-5e417419ad37

    Purchase Date:
    2019-07-04 16:34:04 UTC

    For any queries related to this document or license please contact Help Team via https://help.author.envato.com

    Envato Pty. Ltd. (ABN 11 119 159 741)
    PO Box 16122, Collins Street West, VIC 8007, Australia

    ==== THIS IS NOT A TAX RECEIPT OR INVOICE ====

    Lars 

    Attached files:  Screen Shot 2019-09-08 at 1.54.27 PM.png

  •  14
    George replied

    Dear Larssahl,

    LayerSlider WP is a different product, so you cannot activate it with a theme purchase code.
    You should have a direct license code for LayerSlider WP.


    Best regards,
    Kreatura Dev Team

    Best Regards,
    George | Kreatura Dev Team

  • larssahl replied

    Thank you, that worked =)