I originally installed the LayerSlider for WordPress as part of the Avana theme. I wanted to purchase the full version of the plug in to access all of its features. Do I need to deactivate the version that came with Avana before I can install/active the one I just purchase? Could not find instructions on how to do this.
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I'd recommend to manually update the plugin by downloading the newest release from CodeCanyon and reinstalling LayerSlider.
You will need to completely remove the bundled version first, as there cannot be two instances of the plugin present on your installation at the same time.
Please note that your sliders and settings are stored in the database so they won't be deleted in the process.
I originally installed the LayerSlider for WordPress as part of the Avana theme. I wanted to purchase the full version of the plug in to access all of its features. Do I need to deactivate the version that came with Avana before I can install/active the one I just purchase? Could not find instructions on how to do this.
Hello George,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I'd recommend to manually update the plugin by downloading the newest release from CodeCanyon and reinstalling LayerSlider.
You will need to completely remove the bundled version first, as there cannot be two instances of the plugin present on your installation at the same time.
Please note that your sliders and settings are stored in the database so they won't be deleted in the process.
You can find detaled installation instructions in the documentation, please refer to the following URL: https://layerslider.kreaturamedia.com/documentation/#installation
After this, there should be no more problem with plugin activation or updates.