Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2130632
It will not install
Closed

Comments

  • Liftedonline started the conversation
    August 28, 2019 at 1:20am

    It simply won't install to my wordpress site. 

  • Liftedonline replied
    August 28, 2019 at 2:01am

    Additionally, I realize that I purchased the wrong product. Please help me with a refund. Thank you!

  • [deleted] replied
    August 28, 2019 at 6:58am

    Hello Liftedonline,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    What exactly is the problem you are having during install ? A common mistake is not using the correct file. You have to decompress the archive that you downloaded from CodeCanyon and use the installable zip inside it. You can find detailed installation guide in the documentation, it will walk you through the process step-by-step: https://layerslider.kreaturamedia.com/documentation/#plugin-setup