Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2125055
Site delay
Closed

Comments

  • primaclean started the conversation

    My site has made reference to "secure-a.vimeocdn.com/js/froogaloop2.min.js".

    I have the impression that this comes from Layer Slider. 

    My delay now is about 21 seconds more than before it.

    I will apreciatte any information about this.

    Thanks!

  • [deleted] replied

    Hello Primaclean,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    No, that file is not part of LayerSlider. Something else is going to be the problem here. 21 seconds delay is a lot. It's likely not related to a plugin or theme, but it's always recommended to keep everything up-to-date. This amount of delay is likely related to some serious server configuration issue.