Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2123653
not able to activate
Closed

Comments

  • simon started the conversation
    August 21, 2019 at 3:46pm

    i installed layerSlider wp6, however, in ther dashboard, there is not place for me to enter the purchase code to activate it.

    the img 1

    the img 2

    I know that I can click the "activate now" button,

    But the problem is.. when I clicked it, there is no response on the site, it doesnt pop the place for me to enter code!!!

    ---

    I have another site with this plugin is working fine, but not on my site: kiffon.tech

    All buttons are not working.

  • [deleted] replied
    August 21, 2019 at 11:02pm

    Hello Simon,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Please note that there is no issue like this present in the latest release of our plugin (6.9.1.), so unfortunately it is most likely a conflict problem on your installation or a server configuration issue.

    To start troubleshooting please temporary disable other plugins and switch to a default WP theme to see if that solves the issue.

    Please also check the LayerSlider System Status, located in the Options menu on the WP sidebar, for any related error messages that could provide more information.