Okay
  Public Ticket #2097411
responsive
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  • Fiona started the conversation

    Hi everbody, 

    today I got a responsive question about LayerSlider. 

    I want to create a very simple slider - one image in each slides background (Picture 3)
    The design comes with Photoshop.
    The Slider settings has "Full width" an it looks good (Picture 1)
    But when I make the browser window smaller maybe for an tablet, I can`t read the words anymore. (Picture 2)

    What wrong?

    Hope you can help me 

    Yours
    Fiona


  • [deleted] replied

    Hello Fiona,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    How exactly did you insert the text ? Also, could you please show us your site or a test page where we can check on the slider ?

  • Fiona replied

    Hello Attila, 

    thanks for your answer!

    Sorry, I can't give you the codes of the Homepage, 
    it's hidden on an dedicated Server till it's finished. 

    The whole design was made in Photoshop
    (Picture, green box, text). 

    I made a simple Slider (please look hat picure 3 in the last mail).
    I took the Picture out of Photoshop and take them to the slider as 
    backgroundimages. 

    But the Slider is not responsive with different browser Windows (see Picture 1 and 2)

    What can I do?

    Yours
    Fiona

  • [deleted] replied

    Unfortunately we cannot troubleshoot from screenshots, we would need to see the slider and its settings to tell you what's wrong. 

    Could you please temporary upload it to a dev site ? Or at least, export the slider and send it to us ? 

    Thank you.

  • Fiona replied

    Hi Attila, 

    great idea - here comes the slider. 

    Many thanks for your super support!

    Yours
    Fiona

  • [deleted] replied

    Thank you. The problem is that, the images' aspect ratio differs from the slider's. So on certain screen sizes, they will no longer fit the slider's canvas in the full-width layout. Since they do not match, there will be either empty spaces or the images will be enlarged too much. You can adjust this with the Slide Background Image -> Size option. If you set it to contain or stretch the image won't be cut off.

  • Fiona replied

    Hi Attila, 

    very nice - this was the right solution. 
    Many many thanks – have a good time!

    Yours Fiona

  • [deleted] replied

    Thank you for the feedback, glad you could solve the problem.
    If you need further assistance please let us know.