There is often a flash after a slide loads and the animation begins, but only after the initial page load. Once it loops it doesn't happen again. Any ideas about stopping this?
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.
I would like to confirm that we have received your message. Due to the nature of the issue you are experiencing, I will have to contact and consult with the development team first. I will get back to you as soon as I can.
We appreciate your patience while we're working towards your ticket.
Thank you for your patience. The problem seems to be that your webserver uses settings that do not allow caching. Basically, every image in the slider has to be reloaded by the browser every time on each slide and loop. This is why there might be some flashing, and it is likely the source of the issue you are facing.
We'd recommend to contact your hosting with this case, they should be able to provide you with additional details and make the necessary changes.
We also noticed that you use CDN. We'd also recommend to take a look at that first, just to be sure. Misconfigured CDN could also be responsible for this.
There is often a flash after a slide loads and the animation begins, but only after the initial page load. Once it loops it doesn't happen again. Any ideas about stopping this?
Thanks,
Troy
Hello Troy,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.
I would like to confirm that we have received your message. Due to the nature of the issue you are experiencing, I will have to contact and consult with the development team first. I will get back to you as soon as I can.
We appreciate your patience while we're working towards your ticket.
Thank you for your patience. The problem seems to be that your webserver uses settings that do not allow caching. Basically, every image in the slider has to be reloaded by the browser every time on each slide and loop. This is why there might be some flashing, and it is likely the source of the issue you are facing.
We'd recommend to contact your hosting with this case, they should be able to provide you with additional details and make the necessary changes.
We also noticed that you use CDN. We'd also recommend to take a look at that first, just to be sure. Misconfigured CDN could also be responsible for this.