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  Public Ticket #2080274
Using Broker Web Theme - [layerslider id="1"]
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  • michaelbgibson started the conversation

    Hello,

    I am unable to make any edits to the imported Broker Demo theme's slider.  When I begin Editing Slider page none of the buttons work nor will it allow me to add any media from my library.  Basically, none of the click buttons work on the site.  

    I tried to re-install the program however, since it's currently in use, and I have tried to remove it, it will not allow me to do anything but add the blank template.  In the Broker instructions, it stated that I could simply import the json file from Broker  and all would be fine.  Nothing came in but the empty non functioning slider that requires Layer Slider WP to work.  What am I missing and how do I fix it? 

    I have read all of your docs.  No help whatsoever.

    URGENT REQUEST

    Thanks

  • [deleted] replied

    Hello Michaelbgibson,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Are you experiencing this only with this "Broker Demo theme" slider ? 

    As far as I know, we do not have such demo slider, so does it come from your theme ?

    Judging from your description, it sounds like the slider is corrupted, that is why it cannot be properly edited.

  •   michaelbgibson replied privately
  • [deleted] replied

    I'm very sorry, but I'm really not sure what do you mean by any of that. 

    We're not familiar with your theme, but if you are having issues with it, we'd recommend to contact your theme author.

    You can delete slides in a slider by hovering on it and selecting Remove. You can also just rearrange the slides by grabbing and moving them, so you can arrange one to the first place. Or did you mean sliders maybe, not slides ?