There have been a significant number of times that i have loaded the main home page and there is just blank white where the layerslider should be. I have experienced this issue in safari, firefox and chrome on a mac, PC and a iphone.
Purging the cache does not fix the issue all the time.
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I've checked your site, but the slider is loading for me at the moment. I've refreshed it a couple of times, used different browsers, but it was working on all occasions. Is there a way to trigger this error, so we can check on it ?
In any case, issues like this are usually related to content preloaders/optimizers, that affect the slider and interfere with its content, preventing it from loading.
If you keep running into this, I'd recommend to look for items/methods on your installation that could be affecting the slider this way and exclude LayerSlider from its targer list to see if that helps.
There have been a significant number of times that i have loaded the main home page and there is just blank white where the layerslider should be. I have experienced this issue in safari, firefox and chrome on a mac, PC and a iphone.
Purging the cache does not fix the issue all the time.
Hello Stopperdch,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I've checked your site, but the slider is loading for me at the moment. I've refreshed it a couple of times, used different browsers, but it was working on all occasions. Is there a way to trigger this error, so we can check on it ?
In any case, issues like this are usually related to content preloaders/optimizers, that affect the slider and interfere with its content, preventing it from loading.
If you keep running into this, I'd recommend to look for items/methods on your installation that could be affecting the slider this way and exclude LayerSlider from its targer list to see if that helps.