Public Ticket #2077834
layerslider download issues


  • allisonspillman started the conversation

    I have tried repeatedly to upload the wordpress layerslider plugin file and keep getting this error:

    Unpacking the package…

    Installing the plugin…

    The package could not be installed. No valid plugins were found.

    Plugin installation failed.

    Return to Plugin Installer

  •  499
    Attila replied

    Hello Allisonspillman,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    You have to decompress the archive that you downloaded from CodeCanyon and use the installable zip inside it: https://layerslider.kreaturamedia.com/documentation/#installation

    Best Regards,
    Attila | Kreatura Support Team