Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
We have launched a website that you can use to manage and reset the activations of your purchase codes, please refer to the following URL: https://kreaturamedia.com/reset-activations
With this, you can remove any earlier (possibly deleted/stuck) activation and use the license again.
Best Regards,Attila | Kreatura Support Team