Despite the fact the plugin used to work properly before the update, now the layout is not working properly. You can see all the in-content has moved to top left with no reason. I have checked and it looks good on the back end side. I also tried deactivate plugins, that doesn't change anything.
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
As we've discussed this issue in your earlier ticket, it is either caused by a 3rd party conflict on your installation, or there is a problem with your PHP version.
In case disabling plugins did not help, please also try switching themes. If that also had no effect, then it is likely a server problem.
As recommended before, please switch to a different PHP version temporary to see if that helps. Usually, hosts provide a customer dashboard where you can do this. Your host can assist you change the PHP version temporary if you need help to do it.
Hi,
Despite the fact the plugin used to work properly before the update, now the layout is not working properly. You can see all the in-content has moved to top left with no reason. I have checked and it looks good on the back end side. I also tried deactivate plugins, that doesn't change anything.
Hello Nini689,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
As we've discussed this issue in your earlier ticket, it is either caused by a 3rd party conflict on your installation, or there is a problem with your PHP version.
In case disabling plugins did not help, please also try switching themes. If that also had no effect, then it is likely a server problem.
As recommended before, please switch to a different PHP version temporary to see if that helps. Usually, hosts provide a customer dashboard where you can do this. Your host can assist you change the PHP version temporary if you need help to do it.