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  Public Ticket #2065595
Flashing
Closed

Comments

  • Leigh started the conversation

    Can't get rid of the flashing between slides - and have checked but no other plugins use Greensock.

    Please assist - can't use this product if it flashes!

    Otherwise I like the functionality.

  • [deleted] replied

    Hello Leigh,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    The URL you provided is completely blank, so I couldn't check the slider. But this kind of flashing is usually a result of missing slide background images.

    The slide transitions are using the slide background images to animate. If you don't have any slide background images set, there won't be a slide transition displayed. Image layers cannot be used to animate slide transitions, only slide background images. You will need to set background images for the slide transitions to work.

  • Leigh replied

    Hi - in this case all slides are set as background images with only additional 1 layer being a button.

    I will open up the site from maintenance mode so that you can view it.

  • Leigh replied

    could you please provide me with the public ip you will view the site from and I will white list it for acess

  •   [deleted] replied privately